These Terms of Service (“Terms”) are an agreement between you and Easy Street Labs LLC, a California limited liability company (“Easy Street Labs,” “we,” “us,” or “our”). They govern your use of Coach X, along with our websites, sign-up bot, payment flow, automated messages, and any messaging-app version of the Service (together, the “Service”). You agree to these Terms when you sign up, enter payment information, click “I agree,” finish sign-up with our sign-up bot, or send any message to Coach X. If you don’t agree, don’t use the Service.
Coach X is a trading performance coach powered by artificial intelligence. It’s designed to help you stay disciplined, manage your emotional responses to markets, and stick to your own trading plan more consistently.
Here’s how it works:
Coach X’s coaching draws on performance psychology. It does not generate trading strategies, recommend securities, or do financial planning.
Coach X is not an investment adviser. We are not registered as an investment adviser under the U.S. Investment Advisers Act of 1940 or under any state or non-U.S. securities law. Nothing Coach X says is investment advice, financial advice, tax advice, or legal advice.
Coach X is not a broker-dealer. It does not execute trades, hold your money, recommend specific securities, or help you buy or sell anything.
Coach X is not a trade signal service. When Coach X points out conditions that match your plan, that’s a coaching observation meant to support your discipline — not a recommendation, instruction, or signal to trade.
Coach X is not your fiduciary. We don’t owe you a fiduciary duty. We are not acting as your financial adviser, counselor, or agent in connection with your trading or investment decisions.
Coach X is not a replacement for a professional. The Service does not replace a licensed investment adviser, broker-dealer, financial planner, tax professional, attorney, or mental health professional. If you need any of those services, please see the appropriate professional.
This section covers the money side of the Service. When you use Coach X, you have two separate billing relationships:
The subscription fee you pay us covers the Coach X coaching service — the coaching personality, prompts, frameworks, automated messages, sign-up, and updates. It does not cover the underlying AI model’s per-message usage costs, which you pay separately to the AI company you chose.
Coach X is a paid subscription. When you start the free trial in Section 4.2 and enter a payment method, you are agreeing to a paid subscription that will begin automatically under Section 4.3 unless you cancel first.
Your subscription starts with a free trial of five (5) Trading Sessions. A “Trading Session” is a single calendar day (measured in the time zone you gave us during sign-up, or U.S. Mountain Time if you didn’t give us one) on which both of these happen:
Casual messages, administrative questions, sign-up exchanges, system messages, and days where only one of the two required skills activates do not count as Trading Sessions. We keep a per-account Trading Session count.
The trial is measured in Trading Sessions, not in days. If you never complete five Trading Sessions, your free trial keeps going. If you complete five in five days, your free trial ends in five days. We may change the trial for future customers, but we won’t shorten your trial after it has started.
When you enter a payment method during sign-up, you are giving us permission — through Stripe — to save your payment method and charge it automatically as described below. No further action from you is needed for those charges to happen. Here’s exactly what you’re authorizing:
Coach X needs an AI model to run. You bring your own API key from an AI company (as long as the AI company works with our Service). That creates a second billing relationship you need to understand:
Subscription prices are net of taxes. That means if we’re required to collect sales tax, VAT, GST, HST, PST, QST, or any similar tax on your subscription, we’ll add that tax on top of the subscription price at checkout and on every recurring invoice, and we’ll charge it along with the subscription fee. If there are taxes we don’t collect that you’re required to pay directly to your tax authority, that’s your responsibility. If you’re a business with a valid VAT or GST number where reverse charge applies, we’ll handle it through reverse charge where the law allows.
Nothing in these Terms takes away consumer rights that the law in your country, state, or province gives you and that can’t be waived by contract. The provisions below apply on top of the rest of this Section 4, and where they conflict with the rest of Section 4, they win.
To use the Service, you must:
The Service is offered globally, but we don’t promise it’s legal or available everywhere. You’re responsible for obeying the laws where you live — including any laws about trading, financial services, AI, or consumer protection. If your jurisdiction bans or restricts using the Service (or any feature of it), you must not use it there. We can block, restrict, or pull the Service from any jurisdiction at any time.
We can refuse or end your access to the Service at our discretion, subject to the cancellation and refund rules in Sections 4.5 and 17.
Trading financial instruments involves substantial risk of loss, including the possibility of losing your entire investment and, in some cases, losing more than you started with. You agree that:
Coach X is powered by artificial intelligence. You agree that:
The Service is in early access and may be labeled “beta” or similar. You agree that:
You agree not to:
Everything that makes up the Service — its technology, coaching frameworks, prompts, phase architecture, persona design, branding, and all related intellectual property — belongs to Easy Street Labs or our licensors. These Terms give you no ownership or rights in that intellectual property, except the limited, non-transferable right to use the Service as described here during your subscription (or free trial).
You keep ownership of anything you share with Coach X — your trading plan, your chart screenshots, your messages (together, “Your Content”). By sharing Your Content, you give us a limited, non-exclusive, royalty-free, worldwide license to use Your Content only for: delivering the Service to you, keeping the Service running and secure, and complying with law.
Easy Street Labs does not build or train AI models. Your Content is not used to train any AI model by us, because we don’t train AI models at all. We are a coaching service that runs on top of AI models built by other companies.
To deliver coaching, we send Your Content to the AI company whose API key you provided. Once Your Content reaches that AI company, what happens to it is governed by your direct account with them, not by these Terms. Most AI companies offer settings that control whether your data is retained or used for training. We recommend you review and configure those settings with your AI company — this is a relationship only you can manage, because the API key is yours. Easy Street Labs does not send Your Content anywhere other than (a) the AI company you chose, (b) the messaging platform you’re using, and (c) where required by law.
Coach X’s prompts, coaching frameworks, phase-specific coaching logic, system instructions, and operating parameters are confidential trade secrets of Easy Street Labs. You agree not to disclose, publish, or share any of that content you come across through using the Service — whether you got it through prompt injection, prompt leakage, or any other extraction. This Section 12 continues to apply after these Terms end.
To the fullest extent the law allows, and subject to the consumer-rights rules in Section 4.7, the Service is provided “as is” and “as available,” with no warranties of any kind — whether spoken, written, implied, or required by law. Specifically, we disclaim:
Nothing in this Section 13 takes away a warranty or consumer right that the law of your jurisdiction says you have and can’t waive — including the rights described in Section 4.7. Some jurisdictions don’t let us disclaim certain warranties; in those places, this Section 13 applies only as far as the law allows.
To the fullest extent the law allows, and subject to the carve-outs in subsection (e):
You agree to indemnify, defend, and hold harmless Easy Street Labs and its members, managers, officers, employees, agents, and affiliates from any claims, demands, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) that come from:
This Section 15 doesn’t apply to consumers to the extent consumer protection law in your jurisdiction prohibits it.
These Terms are governed by the laws of the State of California, without applying California’s conflict-of-laws rules. Choosing California law doesn’t take away the protection of any law in your country or state of residence that can’t be waived by agreement (see Section 4.7).
Before starting any formal proceeding, you agree to email us at [contact email] and try to sort out the dispute informally for at least 30 days.
If you live in the United States, any dispute we can’t sort out informally will be settled by binding arbitration run by JAMS under its Comprehensive Arbitration Rules and Procedures. A single arbitrator will handle it in Santa Clara County, California. The arbitrator’s decision is final and binding and can be turned into a court judgment anywhere a court has jurisdiction. The Federal Arbitration Act governs how this arbitration agreement is interpreted and enforced.
If a court finds the class action waiver unenforceable in a given case, the whole arbitration agreement in Section 16.3 won’t apply to that case, and the dispute will go to the courts in Section 16.7.
If you live outside the United States, and the law where you live gives you a non-waivable right to sue in your own country’s courts or bans enforcing arbitration or class action waivers against consumers, then Sections 16.3 and 16.4 don’t apply to you, and:
Either of us can bring an individual case in small claims court (or the equivalent where you live) if the dispute fits within that court’s limits.
Despite Sections 16.3 and 16.5, either of us can ask any court with jurisdiction for emergency orders (like an injunction) to protect intellectual property, trade secrets, or confidential information (including under Section 12).
We may change, pause, or end the Service, in whole or in part, at any time. If we end the Service entirely, or end your access for any reason other than your material breach of these Terms, we’ll refund the pro-rata unused portion of any subscription fees you’ve already paid for the period after we end it. No refund is required for free-trial access.
We may update these Terms from time to time. For material changes that hurt your rights, we’ll give you at least 30 days’ advance notice by email or through the Service. If you don’t agree to the updated Terms, you can cancel your subscription under Section 4.5 before the new Terms take effect. If you keep using the Service after the new Terms take effect, you’ve accepted them. Non-material changes (like clarifications or fixes that don’t really change your rights) take effect when we post them.
If a court finds any part of these Terms invalid or unenforceable, the rest stays in effect. The invalid part will be trimmed just enough to make it valid while keeping its original purpose.
Questions about these Terms?
Easy Street Labs LLC
[Address]
[Email]
[Website]
California residents: see also Section 4.7(d).